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Home >> Knowledge Base: How? Why? What? >> Limited Warranty by Eden Filters

Limited Warranty by Eden Filters

Limited Warranty by Eden FiltersThis warranty document comes with each water system. Print it, complete the blanks and keep it for your record.





Limited Warranty

SKU/Model No. _______________ Purchased on ___________

Eden Filters’ Reverse Osmosis (RO) drinking water systems are warranted to the original owner to be free from defects in materials and workmanship under normal use. For a period of one year from the date of purchase, Eden Filters will repair or replace any part of the RO system with the exception of the filter cartridges, inline filters and the RO membrane.

Conditions of Warranty:

This warranty does not apply to any part of the RO system that is damaged because of neglect, misuse, alteration, accident, misapplication, physical damage, fouling, and/or scaling of the membrane by minerals, bacterial attack, sediment or damage caused by fire, freezing or hot water. Eden Filters assumes no liability in connection with the RO system other than as specified herein. Eden Filters shall not be liable for consequential damages of any kind or nature due to the use of the RO system. Eden Filters will provide warranty service under the following conditions:

1) Contact your local dealer or “EdenFilters.com” Customer Service Department (email: info@EdenFilters.com) to obtain return authorization instructions. Our return policy is published on our web site www.EdenFilters.com.

2) Ship the RO Unit or affected part freight prepaid for warranty evaluation or service. The RO Unit must be returned in the original box or packaged properly in another box to prevent possible damage. Systems or parts covered under the warranty shall be repaired (or, at our option replaced) and returned without charge.