Trouble Shooting
Product Description
Slow Flow/Low Water Production:
This problem can be caused by one or more of the following:
(1) Low air pressure inside the tank of an RO system. If the tank is heavy, this means water is produced but pressure is not enough to push water to the faucit.
(2) crimps in tubes. If tubing is kinked, straighten or repair them as necessary.
(3) clogged filtration cartridges or a fouled Reverse Osmosis membrane. If the filters are clogged, they will need to be replaced. If the membrane is fouled, it will need to be replaced. Fltration cartridges has life they do not work for ever.
(4) low feed water pressure. If the water pressure in incoming water to a reverse osmosis unit is below 40 psi, a booster pump may be necessary for a reverse osmosis system. Carbon filter will be okay even if the pressure is around 10 psi. Before you make this conclusion make sure the feed water valve is turned on and the valve on tank is also turned on.
Milky/Cloudy Water:
This is caused by air in the system/filters. This is a normal occurrence with the start-up of a reverse osmosis system. The milky look will disappear with normal use during the first few days. This condition can also happen after filter changes, but can usually be solved by draining the tank 1 or 2 times.
Noise From Faucet Or Drain in a reverse osmosis system:
This can be caused from the location of the drain saddle, a restriction in the drain tube, or water pressure in excess of 85 psi. Some noise is caused on start-up or after filter changes by air being purged from the system. Once the air is expelled from the unit (usually after about 5 minutes) this noise should subside. A restriction in the drain tube can be caused by debris from the dishwasher or garbage disposal. This tube may be unclogged/cleaned with a wire. If the water pressure is above 85 psi, a pressure regulator may be required for the house.
Water Constantly Running (Won't Shut Off)in a reverse osmosis system:
A continuous flow to the drain may be caused by low pressure in feed water (less than 40 psi), clogged filtration cartridges, a crimp in the supply line, worn-out auto shut-off valve or low air pressure in tank. If the water pressure is below 40 psi, a booster pump may be necessary. If there are crimps in the tubing, straighten or repair them as necessary. If the auto shut-off valve is worn out or becoming ineffective, replace it. If the tank does not have enough pressure when ffull it needs to be emptied and recharged with air. Sometimes, if the feed water pressure is above 85 psi, you see the same proble. In this case, a pressure relief valve may be necessary.
Water Tastes or Smells Funny:
This can be caused by clogged filter cartridges or fouled membranes. If the cartridges are clogged, replace them. If you think the membrane may be fouled, have the water tested for TDS, and if the membrane is fouled(TDS higher than 60 ppm), then replace it. You need to sanitize the system at the time when you change the RO membrane (every 2 to 4 years). If you have not sanitized your system when replacing the RO membrane, then follow the procedure at the bottom of the page
This problem can be caused by one or more of the following:
(1) Low air pressure inside the tank of an RO system. If the tank is heavy, this means water is produced but pressure is not enough to push water to the faucit.
(2) crimps in tubes. If tubing is kinked, straighten or repair them as necessary.
(3) clogged filtration cartridges or a fouled Reverse Osmosis membrane. If the filters are clogged, they will need to be replaced. If the membrane is fouled, it will need to be replaced. Fltration cartridges has life they do not work for ever.
(4) low feed water pressure. If the water pressure in incoming water to a reverse osmosis unit is below 40 psi, a booster pump may be necessary for a reverse osmosis system. Carbon filter will be okay even if the pressure is around 10 psi. Before you make this conclusion make sure the feed water valve is turned on and the valve on tank is also turned on.
Milky/Cloudy Water:
This is caused by air in the system/filters. This is a normal occurrence with the start-up of a reverse osmosis system. The milky look will disappear with normal use during the first few days. This condition can also happen after filter changes, but can usually be solved by draining the tank 1 or 2 times.
Noise From Faucet Or Drain in a reverse osmosis system:
This can be caused from the location of the drain saddle, a restriction in the drain tube, or water pressure in excess of 85 psi. Some noise is caused on start-up or after filter changes by air being purged from the system. Once the air is expelled from the unit (usually after about 5 minutes) this noise should subside. A restriction in the drain tube can be caused by debris from the dishwasher or garbage disposal. This tube may be unclogged/cleaned with a wire. If the water pressure is above 85 psi, a pressure regulator may be required for the house.
Water Constantly Running (Won't Shut Off)in a reverse osmosis system:
A continuous flow to the drain may be caused by low pressure in feed water (less than 40 psi), clogged filtration cartridges, a crimp in the supply line, worn-out auto shut-off valve or low air pressure in tank. If the water pressure is below 40 psi, a booster pump may be necessary. If there are crimps in the tubing, straighten or repair them as necessary. If the auto shut-off valve is worn out or becoming ineffective, replace it. If the tank does not have enough pressure when ffull it needs to be emptied and recharged with air. Sometimes, if the feed water pressure is above 85 psi, you see the same proble. In this case, a pressure relief valve may be necessary.
Water Tastes or Smells Funny:
This can be caused by clogged filter cartridges or fouled membranes. If the cartridges are clogged, replace them. If you think the membrane may be fouled, have the water tested for TDS, and if the membrane is fouled(TDS higher than 60 ppm), then replace it. You need to sanitize the system at the time when you change the RO membrane (every 2 to 4 years). If you have not sanitized your system when replacing the RO membrane, then follow the procedure at the bottom of the page
